FIRST4MAGNETS®, a division of Magnet Expert Ltd, is celebrating achieving 10,000 Trustpilot reviews with an incredible score of 9.7 out of 10.
On Wednesday morning, the customer service team welcomed the eagerly anticipated 10,000th review from Tracey who gave us 5 stars out of 5. She went on to say “Great little magnets. Perfect for jewellery. Incredibly fast delivery. I will buy again.” As a company, First4Magnets is built on providing the highest performing magnets in the industry with fast delivery and constant support from our team of experts. We believe this is supported in not just in Tracey’s review, but in thousands of others too.
Matthew Ellis, Managing Director of Magnet Expert Ltd said: “This is a fantastic milestone for our company to reach. We pride ourselves on our outstanding levels of customer service and we are proud to achieve such a high score across 10,000 reviews. This is credit to the team’s commitment of offering the best possible service to our valued customers, each and every day.”
The company, which was born in 2007 and has over 40 years of magnet experience within it, received its first review on Trustpilot in July 2011 and has maintained its 9.7 average over many years. As the business has continued to grow so have the number of reviews, but, the one thing that has remained constant is the high levels of service.
FIRST4MAGNETS® would like to thank each customer who has contributed towards this milestone with their review. Feedback is an important part of our company because it allows us to grow, develop and improve our service further.
If you would like more information about this topic, please contact Sam Quinn at Squinn@magnetexpert.com.