First4magnets, the UK’s number one online retailer of magnets and magnetic assemblies, has been selected to join the Google Certified Shops program. To help shoppers identify online merchants that offer a great shopping experience, the Google Certified Shops badge is awarded to ecommerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting first4magnets.com, shoppers will see a Google Certified Shops badge and can click on it for more information.
Matthew Ellis, Managing Director at first4magnets said: “Outstanding customer service is part of the very fibre of our business, it is not only part of our strapline, it is central to everything we do. From our senior management, through our technical sales team and our colleagues working tirelessly behind the scenes, everyone at first4magnets puts our customers first and this is reflected in the glowing feedback we receive.”
As an added benefit, when a shopper makes a purchase at a Google Certified Shop, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with first4magnets and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Matthew added: “We are delighted to have been accredited as a Google Certified Shop. It is incredibly rare that our customers have an issue that needs addressing, but now our customers can purchase from us with even greater confidence and can rest assured that in the unlikely event that they aren’t completely satisfied, that their issue will be resolved immediately.”
First4magnets is the trading name and online store for Magnet Expert Ltd, a Nottinghamshire based retailer of permanent magnets and magnetic assemblies across UK and Europe. On first4magnets.com, you can browse over 700 different magnets and magnetic products all available with next delivery. For more information email sales@first4magnets.com or talk to the team today by calling 01777 874520.
